PRIVACY POLICY
When you interact with our website
Information we may use:
- The approval of cookies on our website
- Email address
Purposes:
(1) To provide, update, maintain, improve and protect our website, business and services
(2) To deliver relevant website content and online advertisements
(3) When you sign up for our newsletter
Why we need it:
(1) Cookies will help us improve your experience on our website
(2) To deliver you tailored services, improve your experience and grow our business
(3) We need to have your email address to be able to send the newsletters to you
When you contact us
Information we may use:
- Name, Email address, Telephone number, Correspondence history
- ID documentation
Purposes:
(1) To contact, communicate with you and manage all queries through email, telephone and social media
(2) To verify your identity when you request further information based on your rights
Why we need it:
(1) We will always try our best to answers your questions or concerns. We need this information to reply to you
(2) If you want to get to know the information we keep about you, we must make sure to identify you before giving you information. Because we do not want the information to get to the wrong person
When you make a purchase
Information we may use:
- Email address, Full name, Phone number, Shipping address, Billing address
- Phone number, Email address
- Payment information details
Purposes:
(1) So that you can purchase and receive your order
(2) To receive updates about your order via email or SMS
(3) Receive your payments and manage refunds and compensation
Why we need it:
(1) We cannot send your order if we do not get access to this information
(2) In order to know the delivery of your order and to get the avi-number to pick it up at service point
(3) We need to have your payment information in order to send and refund money to you in case of refunds or complaints
Klarna
In order for us to be able to offer you Klarna's payment method, we need to share some of your personal information with Klarna, such as contact and order information, in order for Klarna to be able to assess whether you can be offered their payment methods and to tailor the payment methods for you.
You can find more information about Klarna here. The use of these data is regulated in accordance with the applicable data protection law and Klarna's data protection policy.
If you have any further questions and want to know what information we have about you and how we use it, please contact us at info@hubso.com